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Welcome! to FAIRWAY LABORATORIES

Learn more about Fairway Laboratories

Customer Survey

Please fill out the form below to tell us about your experience with Fairway Labs.

An * marks a required field.

Name*

Company Name*

Email*

Which lab performed this work?

Altoona

Pennsdale

Ohio

West Virginia

Other (if other, please specify)

Other

Fairway Labs Report #

SAMPLE BOTTLES / DELIVERY

Are the bottle orders completed and received at the time/place request?

Excellent

Good

Average

Fair

Poor

Are the instructions clear?

Excellent

Good

Average

Fair

Poor

PROJECT MANAGEMENT / CUSTOMER SERVICE

Is your project coordinator professional and courteous?

Excellent

Good

Average

Fair

Poor

Are your concerns consistently addressed?

Excellent

Good

Average

Fair

Poor

Are phone calls/emails returned promptly?

Excellent

Good

Average

Fair

Poor

ANALYTICAL DATA

Are your analytical reports accurate and proper documentation provided with each report when necessary?

Excellent

Good

Average

Fair

Poor

Are your reports easy to understand?

Excellent

Good

Average

Fair

Poor

Is TAT met on a consistent basis?

Excellent

Good

Average

Fair

Poor

Are you advised in a timely manner if TAT cannot be met?

Excellent

Good

Average

Fair

Poor

How would you rate your overall experience?

Excellent

Good

Average

Fair

Poor

Please provide us with additional comments.

Can we use your comments on our website and/or our promotional literature?

Yes

What is 1 plus 2?

Locations

Altoona Lab
P: 814.946.4306
Canonsburg Service
Center
DuBois Lab
P: 814.371.6030
Erie Lab
P: 814.660.6078
Ohio Field Office
P: 740.630.8040
West Virginia Field Office
P: 304.694.8877
Wysox Lab
P: 570.866.0195
Additional Contact Information

Requests

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Customer Survey